Privacy Policy

A legal disclaimer

Effective Date: 07/01/2025
At Simply Zen Power Wash and Exterior Services, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our services.

1. Information We Collect
We may collect the following types of information:
- Name, phone number, and email address (when you fill out a contact or estimate form)
- Service area or address (only if necessary to fulfill service requests)
- Communications preferences, including SMS opt-ins
- Non-identifiable information via cookies or analytics tools

2. How We Use Your Information
We use your information to:
- Respond to service inquiries and provide requested services
- Confirm appointments and send updates, including via SMS (only with your consent)
- Improve our website, services, and customer experience
- Meet any legal or regulatory obligations

3. Contact Forms & Communication
When you submit information through our contact or quote forms, we securely store it to assist with your inquiry. If you opt in to receive updates via text message (SMS), you may receive appointment confirmations or important service updates. You may opt out at any time.

4. Cookies & Analytics
We may use cookies and analytics tools such as Google Analytics to understand site usage and improve performance. You can adjust browser settings to disable cookies if desired.

5. Information Sharing
We do not sell or rent your personal information. We may share data with trusted service providers who assist in our operations—such as hosting, analytics, or communication platforms—under strict confidentiality agreements.

6. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your information during transmission and storage.

7. Your Rights
You may request to view, update, or delete your personal data. For any privacy-related requests or concerns, please contact us using the information below.